Policies

 COVID-19 Policy

The health and safety of our guests is our priority. Please reschedule your reservation if you or another guest is feeling unwell, has been in contact with anyone who has tested positive for COVID-19 or is suspected to have it, or has travelled to an area under a travel advisory. We will be flexible and work with you during these unprecedented times to ensure the safety and health of our guests and employees. We have adjusted our dining options for breakfast and are sanitizing around the clock to ensure a safe and comfortable environment for everyone.

Booking & Reservation Details

Willenaway Bed & Breakfast accepts all major US credit cards. Room rates are based on double occupancy. Reservations are required. Our reservation system requires at least a 24 hour notice for bookings, however, you can always call the Innkeeper to check about a last minute reservation. Kate can be reached at 607-377-4963. At the time of reservation, you will be required to pay a 50% deposit for your stay. The other half will be charged on the day of arrival to the card on file. If the booking is made less than 7 days out from your reservation date, you will be required to pay in full. On top of the room rate, every booking is subject to a 8% state sales tax and 4% occupancy tax. During Peak Season, June - September, there is a 2 night minimum stay on Fridays and Saturdays. 

Check in time is between 2:00pm-7:00pm and check out time is 10:00am. For special check in or check out requests, please reach out to us and we will try our best to accommodate any of your needs!

Cancellation Policy

At the time of booking your reservation, you will pay a 50% deposit. If your reservation is booked within 7 days of arrival, you will pay in full. We understand plans change, we ask that you notify us as soon as possible if you need to cancel your reservation. If you notify us within 14 or more days from your arrival date, you will receive a full refund, minus a $25 cancellation fee. If you inform us of your cancellation with less than 14 days until your arrival date, you will be charged one night's stay per booked room. If you inform us of your cancellation with less than 3 days until your arrival date, you will be charged a 100% fee. No refunds for no shows. No refunds for special event weekends (NASCAR).

House Rules

This is a smoke free facility. Smoking is only permitted in the designated smoking area outside, away from all windows and guest common areas. We do not serve alcohol, but you are more than welcome to enjoy a drink or two if you choose to do so. We will provide corkscrews, bottle openers, or wine glasses if you may need them. We ask that you drink responsibly and be courteous of our other guests. Quiet hours are from 9:30pm to 7:30am. Please be respectful of this request. Willenaway is a pet free establishment. We would be more than happy to connect you with a local kennel service if need be! Each room will have a designated parking space. You are permitted one vehicle per room, unless otherwise requested and approved by our Innkeeper. We reserve the right to charge for any additional cleaning costs or property damage during your stay at the Innkeepers discretion.